Marshall Loeb wrote a great article on writing a good complaint letter. His advice is great - here's a few highlights:
If you've been mistreated by a credit-card company, a grocery store or even your child's school, you don't have to sit back and take it. In fact, taking action via a well-worded complaint letter can get you the results you expected in the first place and even put money in your bank account.
- Write a courteous letter to the company stating the problem and what you hope to achieve. Never use profanity or harsh language.
- Include a date for when you expect to hear a response.
- Limit your letter to one page.
- Don't make threats of lawsuits or other such action in your initial letter.
- Keep good records and never send original documents with your letter.
- Always remain businesslike and polite.
To read the rest, plesae follow this link.
